Panelists:

1. Integration Technologies for Multi-SPs/Vendors Environment, Salah Aidarous (NEC America, USA)
 
 

2. Get Close to Your Customers before Somebody Else Does, Graham Chen (CiTR, Australia)
 
 

3. Policy-based Management for Service Management, Takeo Hamada (Futjitsu America, USA)
 
 

4. Promoting the Industry-Wide Common Vision, Makoto Yoshida (NTT-AT, Japan)

5. New Technologies as an Enabler for New Paradigm of Service Management, Jong-Tae Park (Kyungpook National University, Korea)